We're here to help
Let's Talk Puzzles
Questions about an order, a custom puzzle or a partnership? Send us a note and we will reply within one working day.
Emailhello@piececraft.com
Phone+1 (555) 014-2290
Mon–Fri, 9am–5pm PT
Mon–Fri, 9am–5pm PT
Studio214 Maple Street
Portland, Oregon 97201
Portland, Oregon 97201
Response timeUsually within one working day.
Before you write
Quick answers
Most questions about orders, returns and puzzles are answered in our FAQ.
Visit the FAQOrders ship within 24 hours. Check your email for a tracking link or visit My orders.
We are sorry! Message us with your order number and we will send a replacement piece free of charge.